Tag Archives: LVCVA

Winning a Win-Win

In a city constantly reinventing itself, the stakes were never higher for community leaders, an unlikely mix of hotel executives, the Las Vegas Convention and Visitors Authority, and thousands of local football fans. The future of two major construction projects was on the line, which would forever change Las Vegas’ skyline for the better. But this once-in-a-lifetime opportunity to move Southern Nevada to the next level faced heavy opposition. So they turned to R&R Partners for help.

Branded the Win-Win Nevada Coalition by R&R’s team, we would head up one of the toughest challenges in recent Nevada history in convincing 63 state legislators of the need to support a change in legislation that would benefit our city: passing new room taxes to help fund the renovation and expansion of the Las Vegas Convention Center to keep our convention business competitive, and to help fund a new professional 65,000-seat, domed sport stadium.

The first challenge for the coalition was to secure support from two-thirds of 63 legislators to enable the governor to call a special session. The next hurdle would be securing passage of two intertwined bills that would change how room tax revenues would fund the Las Vegas Convention Center expansion, and help in the construction of a new NFL-ready stadium to lure a professional football team to relocate to Las Vegas. This was no either/or proposition – we all got what we wanted, or we all went down in flames.

We started with only 22 votes out of the 63 legislators. We needed 42.

So how did we do it?

With the collaboration of every single discipline at R&R, we launched a targeted campaign that flipped the negative sentiment on its head. Our message was powerful: a vote for the stadium was a vote for 40,000 construction jobs, an injection of $1.5 billion into the local economy, and an additional $32 million in education dollars annually. And a vote for expanding and remodeling our convention center was a vote for keeping our lead as the No. 1 convention destination in the business.

In three very short weeks, we created a tagline, a logo to match, a website, out-of-home media, collateral and a social media campaign. We arranged for speeches, testimonials, a video … the list goes on. And it turned the tide. We created enough momentum for the governor to call a special session. We secured the votes needed, and we won. We even capped it off with a press conference to detail the negotiated workforce benefits for minority communities in Las Vegas, and a bill-signing ceremony with the governor. Our social, online and earned media numbers were off the charts, too – $69 million in PR value and 4.7 million online impressions, to name just a couple.

The bottom line: Our campaign wasn’t just about impressive metrics on a page. It was about winning triumphantly or losing completely. And with one of the most integrated, wide-ranging, kick-ass teams ever assembled at R&R, we declared victory.

 

Las Vegas VR is Virtually (and Literally) Amazing

Vegas VR, Las Vegas’ virtual reality app, sure knows how to get around. Since its debut in March 2016, the app has been downloaded over 11,200 times; has traveled to more than 10 countries; and has been incorporated into over 20 events, activations and trade shows globally.

Las Vegas has quickly become a leader in the virtual reality (VR) destination marketing field and is still one of the only destinations globally to incorporate virtual reality into its marketing efforts and to have a VR app.

Vegas Goes Virtual

For over 35 years, R&R Partners has been the communications agency of record for the Las Vegas Convention and Visitors Authority (LVCVA). Campaigns like “What happens here, stays here®” were responsible for creating the modern Las Vegas brand that attracts more than 42 million visitors annually.

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But, in order to keep campaigning fresh and relevant, R&R Partners envisioned a new direction for positioning the brand that would tap into the visceral and deeply emotional reasons visitors connect with the city. Thus, Vegas VR, Las Vegas’ virtual reality app, was born.

“Las Vegas is always looking for innovative ways to engage visitors. The VR app allows us to showcase the destination to first-time visitors and remind Vegas enthusiasts about all of the unique offerings,” said Cathy Tull, senior vice president of marketing for the Las Vegas Convention and Visitors Authority. “Vegas VR gives our visitors a new way to connect with Las Vegas.”

When using Vegas VR, consumers are directly connected with a series of original 360-degree interactive videos that become immersive virtual reality experiences when used with a VR viewer compatible with smartphones, such as Google Cardboard and Samsung Gear VR.

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From zip-lining through the Fremont Street Experience aboard Slotzilla, to being serenaded on an authentic gondola ride through The Grand Canal Shoppes at The Venetian and more, Vegas VR places trade show delegates, consumers and would-be visitors alike into some of the most iconic Las Vegas experiences.

A City Seen ‘Round the World

Las Vegas became one of the first destinations to utilize virtual reality technology in March 2016 when Vegas VR was showcased during the ITB travel trade show in Berlin, Germany.

Domestically, the LVCVA introduced the destination’s virtual reality technology to industry and tech media at the 2016 South by Southwest® (SXSW®) Conference and Festivals in Austin, Texas, which celebrates the convergence of the interactive, film and music industries.

Since its initial debut, it has continued to be used on a global scale. From trade shows, to media events and consumer brand activations, Vegas VR continues to shine.

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Over summer 2016, Vegas VR went through its first major refresh, which brought new content and a new design. Additional features were added to some of the videos, including fact overlays, scene-change capabilities and time-lapse footage.

Reality Check

The LVCVA’s foray into VR technology started about two years ago when it partnered with Google on GeoVegas, a site that featured steerable 360-degree photos and videos inside Vegas hotels and attractions. It functioned like a digital walk-through, enabling viewers to tour a hotel, nightclub or restaurant.

To create the VR content, R&R Partners worked with the LVCVA and its destination partners to film 360-degree videos of experiences that only exist in Las Vegas using a Pro7 360 Plug-N-Play Holder and seven GoPro Hero 4 Black cameras, professional tools used for filming virtual reality 360-degree content in various environments.

Once the videos were created and stitched together, R&R Partners worked with Wemersive to create the Vegas VR app users can download today. Depending on the content of the video, the entire process can take anywhere from one to six weeks to create.

Vegas VR continues to be one of the most accessible VR apps on the market. All users need is the app, a smartphone and a cardboard viewer. Even without a cardboard viewer, users are able to watch all of the 360-degree videos on the app and interact with the videos using gyroscope, swipe and zoom functions without using additional virtual reality technology.

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Looking Ahead

The Vegas VR app has been downloaded more than 11,200 times. The LVCVA has also distributed its virtual reality content through social media channels and other digital platforms where they’ve received over 17 million views.

The LVCVA and R&R Partners are always looking for new content and will continue to create and add new VR experiences to the app. Moving forward, the LVCVA and R&R Partners will look to add storytelling elements to the VR content and continue to use new elements such as the fact overlays, multiscene capabilities and time-lapse elements.

Vegas VR is available for iOS and Android platforms and is free to download here or through the App Store and Google Play. A selection of 360-degree videos are also available to view on Las Vegas’ YouTube channel.

The LVCVA has also launched VIVA, a dynamic and engaging platform that captures the best Las Vegas has to offer through original destination digital content, and WhereToVegas, a mobile app that provides visitors with a social heat map of trending locations and events in Las Vegas, helping visitors maximize their Vegas vacation experience by informing them of the “hot spots” in town during their stay.

 

Sponsorship Marketing: #Winning with the NHL

Sponsorship marketing: the frosting on a brand’s overall marketing mix and the multibillion-dollar industry that isn’t going anywhere anytime soon.

Due to the continued fragmentation of media (I’m talking to you cord-cutters) and shifts in demographic buying power (hey, millennials!), sponsorship marketing will continue to increase in overall advertising spend for brands all over the world.

One current client of R&R Partners who uses sponsorship marketing as a large part of their media strategy is the Las Vegas Convention & Visitors Authority. Las Vegas sponsors an array of events throughout the year spanning awards shows, culinary festivals, sports championships and more. One of its longstanding sponsorships with the National Hockey League features a season-long media partnership, as well as the NHL Awards broadcast live from Vegas each June.

A sponsorship can begin to die a slow decrease-in-ROI death unless the parties involved continually evaluate, evolve and challenge each other to push the envelope each and every contract renewal.

Previous digital initiatives for the NHL/Las Vegas partnership focused on a league sweepstakes as a mechanism for database acquisition. But with the digital landscape constantly changing and evolving, content started to take more of a strategic front seat.

Knowing that reaching sports fans when they are most engaged is the best time for brand messaging to be consumed, our team determined real-time hockey content was the best avenue to explore in replacement of the sweepstakes initiative. We wanted the brand to be organically attached to a platform that hockey fans would seek out, versus the brand doing the heavy lifting in seeking out fans. The goal (no pun intended), was to completely reverse the brand consumption flow.

Enter Las Vegas’ first ever video content component of their NHL sponsorship: Road Warriors.

Using a pillar of Las Vegas’ sponsorship strategy, “All Roads Lead to Vegas,” (in recognition that Vegas is the city where champions are crowned), Road Warriors paid homage to players and teams who had stellar plays while on the road.

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The platform followed a succinct distribution strategy. A spectacular road play would occur during a game, the video footage would be clipped and edited together, and then posted to both the NHL’s Facebook and Twitter pages. A branded website on NHL.com housed all of the Road Warriors content throughout the season and also included 100% share-of-voice for Las Vegas creative. To create a fully integrated platform, Road Warriors highlights were shown within nightly sports programming on NHL Network.

The framework was there, but, would NHL fans dig it? Short answer – they did.

Launching in February to coincide with NHL.com’s website redesign launch, Road Warriors saw double digit growth in fan engagement through the end of the 2016 season. An impressive feat when you think as teams start to become eliminated from Stanley Cup contention, those fan bases organically become less engaged, reducing the overall audience who would be interested in hockey content. Road Warriors broke through that trend.

The social posts garnered more than 8.1 million video views and 188,000 engagements. Webpage visits were almost 800,000 with visitors spending on average more than two minutes per visit. This was all accomplished with zero paid media support driving to any of the content, proving the platform was relevant, engaging and organically executed.

But the most impressive stat? Road Warriors was the #1 NHL sponsor video program of the year. SCORE!

As part of the festivities hosted around the NHL Awards, the league holds a morning summit with their season’s partners. I was honored to have the opportunity to share Road Warriors with the group, alongside our NHL account executive, Josh Cohen. We held great company with Tim Horton’s and MillerCoors being the other two brands who presented their NHL initiatives for the year. Brands like Honda, McDonald’s, Samsung and Visa were in attendance to learn how they could craft winning programs similar to ours.

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Not only was this a great platform to showcase one of our clients, we were able to showcase R&R Partners as an expert in partnership marketing. Oh, and we were also awarded a Las Vegas hockey team that afternoon, too—obviously not due to Road Warriors’ success.

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Total Sensory: The Next Frontier of Digital Marketing

As a digital strategist who has spent a substantial amount of time in the experiential/event marketing world, one of the opportunities that intrigue me most is how to drive consumers from physical environments to digital platforms to create seamless experiences. A great example of this offline-to-online transition is Las Vegas Convention and Visitors Authority’s limited-edition #WHHSH beer activation at Coachella, encouraging concert goers to interact with the #WHHSH hashtag on social media. Our tools for this type of activation have typically included URLs and the dreaded QR code. As digital sensors better mimic our physical senses, we move closer to a seamless physical-to-digital experience.

Recently, I have seen national use of a technology that I’m stoked about for this purpose: sound recognition. More specifically, Shazam. The first was Coke Zero’s promotion with ESPN GameDay in which you could use Shazam to get a free Coke Zero after tagging the commercial. The second execution, a recent Target commercial, suggested one tag it with Shazam to “begin shopping.” However, this wasn’t the first Target ad to use the app, and several other brands have used the technology including Starbucks, Jaguar and Honda.

The benefits of sound recognition to drive online awareness include:

  • The sound in brand ads is inherently unique.
  • The user is not required to type in a URL.
  • Reinforces “sound branding,” like the sound of pouring a Coca-Cola or a revving Harley-Davidson engine.
  • Tag management in Shazam allows the user to visit the experience at their convenience.

While there are some criticisms of the market’s continued interest in Shazam and the user experience, for example, attempting to tag a TV commercial in 30 seconds, I believe that brands should continue to explore the use of sound recognition as a driver to online properties. As brands explore these opportunities, here are some uses that come to mind:

  • Distributing promotional codes/offer to an event audience (i.e., giving out a free song track at a concert)
  • Driving tablet second-screen TV viewers to product websites
  • Hiding audio “Easter eggs” within media content (e.g., movies, TV shows, branded video content)

Shazam has also recently added visual recognition to their functionality. If a user sees the app’s camera logo, he or she can unlock a deeper experience by pointing the camera at the image and tapping the Shazam app button. Now a brand’s ad itself or logo becomes the QR code.

As visual and sound recognition are being perfected and driving a more interactive world, what is the next step? The sense of touch is already being prototyped and is in experimentation mode. A TED Talk, “Shape-shifting tech will change work as we know it,” shows how we’re starting to interact with the digital world in physical space. These advances, coupled with other advances, like augmented reality and iBeaons, are bringing us one step closer to a total sensory digital experience. As a digital geek, I am all-in for the next frontier of digital marketing, further leveraging our five senses—perhaps taste will be next!