Tag Archives: American Airlines

This Week in Travel & Tourism — 11/5/2012

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INTERNATIONAL

Future travel will include nontraditional destinations, study finds

Market research firm Euromonitor International has released the results of its “Global Trends Report,” which shows the world’s top emerging travel trends. The study says U.S. travelers will be increasingly drawn to destinations previously off-limits to foreigners, such as Myanmar, Cuba and North Korea. The travel industry is also expected to see a rise in “technology-free” vacation packages and trips that focus on relaxation.

DOMESTIC

Effect on tourism is a contentious issue in pro-marijuana measures

Measures that will loosen restrictions for the recreational use of marijuana in Washington state and Colorado have raised questions about its potential effect on local tourism, this feature says. Opponents in Colorado say the measure could have a negative effect on the state’s image. “If Colorado receives international media attention as the first state in the U.S. to legalize marijuana in their constitution, Colorado’s brand will be damaged and we may attract fewer conventions and see a decline in leisure travel,” said Visit Denver CEO Richard Scharf.

CRUISE

Norwegian Cruise Line will raise prices for Hawaii sailings

Norwegian Cruise Line has announced plans to increase fares on cruises in Hawaii. Prices for cruises aboard the Pride of America are scheduled to increase by about 10% starting Jan. 1, the cruise line says.

MGM Resorts and Royal Caribbean partner to offer more benefits to loyal members

MGM Resorts International and Royal Caribbean International recently launched a strategic partnership to benefit members of    both companies’ loyalty programs, MGM’s M life and Royal’s Crown & Anchor Society.

AIRLINE

Holiday air, hotel bookings filling fast

Travel agents say demand for Thanksgiving, Christmas and other holiday travel is up sharply, and that travelers who don’t make plans early may face sold-out locations. “This is not a great year for procrastination,” said Simon Bramley, vice president at Travelocity, where Thanksgiving ticket purchases are up 9%.

AA offers double-mile rewards to compensate for flight disruptions

American Airlines has announced that frequent fliers will be getting double elite-qualifying miles for flights from through Dec. 31 to compensate for flight disruptions that passengers experienced during the carrier’s contract negotiations with its pilots. The airline appears to be nearing an agreement with leaders of the union, who hope to “reach a final agreement this week to be voted on by pilots,” this feature says.

Airlines seek new fees despite ancillary revenue increasing

Airlines earn ancillary revenue for extra baggage, Wi-Fi service and other goodies, and they stand to make 11.3% more in 2012 than they did with such fees the year before, this feature says. Major carriers will earn $36.1 billion in fees this year, according to a report by IdeaWorksCompany and Amadeus. But watch out for new charges. “The low-hanging fruit is gone; they are going to have to invent products,” says travel writer Joe Brancatelli.

OTA

Priceline to buy Kayak for $1.8 billion

Priceline.com will buy travel metasearch company Kayak for $1.8 billion. Priceline will pay $40 a share for Kayak, including $1.3 billion in stock and $500 million in cash, the companies said Thursday afternoon.

LAS VEGAS

Tropicana Las Vegas to become a DoubleTree by Hilton

Las Vegas’ Tropicana hotel will be reflagged in January as the Tropicana Las Vegas — a DoubleTree by Hilton, marking the first time a Hilton Worldwide-branded hotel will be on the Las Vegas Strip since Hilton spun off what would become Caesars Entertainment in 1998.

Mexico’s Interjet will add Las Vegas service this month

Mexican airline Interjet will begin service to McCarran International Airport in Las Vegas on Nov. 15. Flights will operate twice a week from Mexico City’s secondary airport in Toluca. The new route marks the fifth U.S. destination for the airline.

This Week in Travel & Tourism — 9/17/2012

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INTERNATIONAL

Hawaiian Airlines is bidding for nonstop flights to Tokyo

Hawaiian Airlines is among the four U.S. airlines bidding for flight rights for nonstop travel between Haneda Airport in Tokyo and Kona, Hawaii. The flight rights were awarded to Delta Air Lines in 2010 with its service to Detroit, but when Delta suspended that route, the Department of Transportation decided to accept new bids. Delta, American Airlines and United Airlines have also submitted bids for routes to Tokyo through different U.S. cities.

Global tourism is on pace to reach 1 billion in 2012

International tourism numbers continue to grow, having risen 5% between January and June against the same period last year, says Taleb Rifai, secretary-general of the U.N. World Tourism Organization. Rifai predicts that global tourism will reach the 1 billion mark by the end of 2012. “As we lead up to the milestone of 1 billion, we need to ensure that the tourism sector is supported by adequate national policies and that we work to reduce existing barriers to the expansion of the sector, such as complicated visa procedures, increased direct taxation or limited connectivity,” Rifai said.

DOMESTIC

Travel firms note slow recovery of luxury segment

Hotel chains and travel booking firms say the luxury-travel segment is inching back toward a full recovery, with bookings in group and leisure showing the most stable growth. “The strongest segment by far has been leisure. The consumer is buying more premium rooms every year over the previous year,” said Chris Gabaldon, chief marketing officer of Ritz-Carlton Hotel Co.

AIRLINE

Fares on U.S. airlines rise for fourth time in 2012

Southwest Airlines last week raised about 10% of its routes by $10 per round-trip. United Airlines, American Airlines, Delta Air Lines, Virgin America and JetBlue Airways raised some rates as well, marking the fourth time this year that U.S. airlines have increased fares.

Delays, cancellations hamper American Airlines’ performance

American Airlines has suffered poor performance in the past few days, with a steep number of flight cancellations implemented throughout the country and a sharp increase in flight delays, this feature says. The carrier is embroiled in a dispute with its pilots over impending mass employee layoffs and new cost-saving work policies. American Airlines has announced plans to cut its scheduled flights in September and October in light of alleged disruptive actions by its pilots.

Hawaiian Airlines passenger traffic grew 12.6 percent in August

Hawaiian Airlines has released its August and year-to-date statistics. The carrier’s number of total passengers increased 12.6% in August compared with the same month in 2011. Year-to-date passenger totals are up 8.4% over the same period last year.

Budget airlines are growing in a sluggish industry

Several airline executives spoke at Boyd Group International Aviation Forecast Summit on Monday to say that their low-cost airlines are growing during a sluggish economy. Executives from Spirit Airlines, JetBlue Airways and Southwest Airlines spoke of the growth their airlines are experiencing. Consolidation was also a common topic at the summit, with leaders supporting the measures as being good for the industry.

JetBlue plans to roll out speedy in-flight Wi-Fi

Starting in the first quarter of next year, passengers aboard JetBlue flights will be able to access Wi-Fi service fast enough to stream movies and TV shows. According to an internal company e-mail, the low-cost carrier plans to partner with ViaSat to offer fast Wi-Fi that it says will give it a competitive advantage over its rivals. The e-mail says the service will be free during an initial trial period.

CRUISE

The Rockettes to christen Norwegian Cruise Line’s new ship The high-kicking Rockettes of Radio City Music Hall fame will christen the Norwegian Breakaway on May 8, Norwegian Cruise Line disclosed on Tuesday. The Breakaway will be the largest ship to be homeported in New York, and the cruise line said the choice of the Rockettes to serve as godmothers will deepen its ties to the city.

This Week in Travel & Tourism — 9/10/2012

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INTERNATIONAL

Las Vegas Sands will build EuroVegas casino resort in Madrid

Las Vegas Sands CEO Sheldon G. Adelson has announced that Madrid, not Barcelona, will be the site of a casino resort called EuroVegas. The company hasn’t yet revealed the project’s size or financing sources. “Progress toward resolution of the current economic challenges within Europe will be an important consideration,” the company said.

DOMESTIC

Hawaii expects continued growth in air seat capacity

The Hawaii Tourism Authority anticipates more growth in air travel to the state through the remainder of the year. Total air seat capacity for 2012 is expected to exceed 10 million seats, a 9% increase over last year. Total capacity is expected to reach 99% of the peak travel to Hawaii, which occurred in 2007.

Chicago travelers pay highest taxes in U.S.

Travelers incur the highest average daily tax burden in Chicago at $40.31, according to the GBTA Foundation. Considering general sales taxes on car rentals, hotel stays and meals, and what it terms as “discriminatory travel taxes” in the top 50 U.S. travel markets, GBTA found that New York ($37.98) and Boston ($34.58) followed Chicago at the top of the list.

AIRLINE

Allegian Air adds nonstop Vegas-Boise flights

Discount airline Allegiant Air will be adding nonstop flights between Boise, Idaho, and Las Vegas beginning Oct. 26. This will compete with a route already established by Southwest Airlines, which offers two daily, nonstop flights between Las Vegas and Boise.

Frontier means business with direct booking policy

Frontier Airlines is putting its foot down with a new penalty for passengers who do not book directly through its website. Fliers who book through online travel websites such as Expedia and Orbitz will not be able to obtain seat assignments until they check in, will pay more in fees and earn fewer frequent flier miles.

American is the first US airline to replace all paper manuals with iPads in its cockpits

The Federal Aviation Administration said Monday that pilots on American Airlines flights would be allowed to use iPads for the “electronic flight bag,” replacing the last bit of paper that pilots deal with, such as when flying below 10,000 feet.

CRUISE

Cruise lines work to attract more meetings business

New initiatives and ship amenities mark cruise lines’ continued drive to bring in more business from the meetings and incentives industry. “Cruising is a great way to engage and motivate employees, customers and channel partners in a unique setting that provides great value and experience through incredible built-in features,” said Christine Duffy, Cruise Lines International Association’s president and CEO. Cruise lines are touting the cost-effectiveness and higher levels of customization that cruise meetings can offer compared with meetings on land.

GROUP TRAVEL

Group travel a growth category

A June survey of 216 agents who had booked groups in the previous 12 months, undertaken jointly by Travel Weekly and TravelAge West, revealed that 46% of the respondents expected their group business to continue to grow through the end of 2012.

ETC.

American Express Travel Finds U.S. Employees Have 8 Unused Vacation Days

U.S. employees have an average of eight unused vacation days this fall, according to American Express Travel’s American Express Spending and Saving Tracker. At the end of the year, 38 percent of workers will lose these unused vacation days while 74 percent are planning to use them over the fall months. Of those planning to use their vacation time this fall, 31 percent said they choose to travel during fall because it is the most affordable time of year, and 23 percent will travel to off-season destinations like the Caribbean and Hawaii, as they offer some great deals during this time, the study said.

Study shows aspiring travelers are online more than the average American

On a weekly basis, the Internet reaches 94% of intended travelers, in comparison to 85% of the general population reached. The comparable TV numbers are 97% vs. 89%. On weekdays, Internet weekly reach among intended travelers approaches parity with TV (91% Internet vs. 95% TV). Soon-to-be travelers are more likely to surf the Internet (91% vs. 82%), listen to radio (77% vs. 69%), and read magazines (61% vs. 51%) and newspapers (58% vs. 50%) than the general population.

Statue of Liberty interior to reopen Oct. 28

The interior of the Statue of Liberty will reopen to visitors on a limited basis on Oct. 28. The statue was closed for a one-year renovation on Oct. 29, 2011. The 125-year-old statue has been undergoing improvements for visitor safety, including upgrades to the fire-suppression system, two new means of exiting the monument, and a fire break between the statue and the pedestal, according to the National Park Service.

This Week in Travel & Tourism — 8/6/2012

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DOMESTIC

Strong leisure business is driving hotel growth in Miami

Strong media attention and an influx of tourists from Latin America are driving up leisure-hotel demand in the Miami market, this feature says. Hoteliers and foreign investors have taken note of the growth and are looking to increase their presence in the market, experts say.

AIRLINE

Interjet starts New York-Mexico City service

Interjet launched daily service between New York JFK and Mexico City. Introductory roundtrip fares through Aug. 31 start at $349, including two checked bags up to 55 pounds each. New York is Interjet’s third U.S. gateway, following Miami and San Antonio.

AA launches baggage-delivery service

Beginning today, American Airlines customers can bypass the airport baggage claim and have their bags delivered to their home, office or hotel. AA has partnered with Bags VIP Luggage Delivery to launch the service, which is available in most major U.S cities, except Las Vegas. The service also is available in the Bahamas, Aruba, Dublin and five Canadian cities (Calgary, Montreal, Toronto, Ottawa and Vancouver).

This month, WestJet is all about Disney

This month, WestJet is serving up snacks, cartoons, movies, and more — all with a Disney theme. The promotion coincides with deals for stays at Walt Disney World, Disneyland and Disney’s Aulani resort in Hawaii. Travelers who book vacations before the end of October through WestJet Vacations can get a price guarantee and a refund if the fee goes up 21 days before departure.

OTA

OTA stocks take hit due to gloomy forecasts

Gloomy projections about the next two quarters sent stocks of online travel agencies tumbling, even for those that reported positive quarterly results. Priceline, which Wednesday reported strong second-quarter numbers — revenue up a hefty 21% and net income soaring 37% — still saw its stock fall 17% after CEO Jeffery Boyd gave lower-than-expected projections for the third quarter because of the eurozone crisis.

CRUISE

Norwegian Cruise Line unveils restructuring of reservations team

Norwegian Cruise Line’s reservations team will undergo restructuring that will turn each member into a “universal reservation agent” capable of handling all types of calls, the company said during a webinar this week for travel agents. “As you call in, you don’t have to call in a group booking to one department and call in a FIT booking to another. We want to make it as efficient for you as possible,” said Crane Gladding, a Norwegian senior vice president.

LGBT

LGBT travelers get new gay-centric hotel-search website

World Rainbow Hotels has launched a website aimed at providing LGBT travelers a database of “genuine” gay- and lesbian-friendly hotels, this feature says. Searches can also be sorted according to consumers’ budgets. “Too often hoteliers claim their establishment is ‘gay-friendly’ but then fail to deliver on their promise. Gay and lesbian consumers want more than a rainbow flag in the window. They want to feel genuinely welcome as gay and lesbian individuals and they want to know that the hotel’s staff understands their travel concerns,” said Nicolas Wijnants, brand director at World Rainbow Hotels.

ETC.

Investment in California parks paying off, says Disney CEO

After having pumped more than $1 billion into the Disneyland Resort’s Disney California Adventure, Disney appears confident that its plan to reinvigorate the theme park has worked. Since the June opening of Cars Land at Disney California Adventure, attendance has been up, along with guest satisfaction, said Disney CEO Bob Iger during the company’s third-quarter conference call. He said Disneyland Resort set an attendance record for the third quarter.

This Week in Travel & Tourism — 7/16/2012

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INTERNATIONAL

Latin America proves lucrative for U.S. airlines

For most U.S. carriers, flights to Latin America have proved profitable, financial data filed with the Department of Transportation show. During the first quarter, flights to Latin America returned a 5% operating margin, compared with a 4% operating margin for domestic flights.

International visitor spending in U.S. in May up 8%

International visitors to the U.S. in May spent $13.9 billion on tourism and travel-related activities, up 8% from a year earlier, the U.S. Department of Commerce reported Friday. For the first five months of 2012, international tourism spending is up 12% and has created an $18.4 billion trade surplus for the U.S.

Spas very important for Chinese travelers, says Hilton

Chinese tourists are more than twice as likely to factor in whether a hotel has an on-site spa in their booking decisions than Americans, Hilton Hotels & Resorts said in a report released Tuesday.

DOMESTIC

Average jet-fuel costs in May were the same as a year ago, DOT says

The average fuel cost for U.S. airlines was $3.03 a gallon in May, the same price as a year ago, but down 3.2% compared to April prices, the Department of Transportation says. The total fuel consumption on scheduled flights in May was 1.37 billion gallons.

AIRLINE

Customer service is at heart of American Airlines’ Twitter strategy

Dealing with American Airlines via Twitter can be downright enjoyable, Darren Booth writes. The company uses the microblogging site to disseminate information and answer customers’ questions, and it does so with a refreshingly “sincere and human approach,” he writes. Jonathan Pierce, the airline’s director of social media communications, says “our team is empowered by relating to customers, finding connections and being authentic in every response. We make sure there’s a face and voice behind each post.”

United plans 10 new routes

United Airlines announced plans to launch year-round and seasonal service to several new international and domestic routes. International routes are subject to government approval. New routes include daily, year-round service between its San Francisco hub and Taiwan, beginning April 9; daily, year-round service between San Francisco and Paris, beginning April 11; three daily flights between Denver and Williston, N.D., beginning Nov. 4; and daily service between Washington Dulles and San Salvador, El Salvador, beginning Dec. 19.

Hawaiian Airlines will add nonstop flights to New Zealand

Hawaiian Airlines has announced that it will add three nonstop flights per week between between Honolulu and Auckland, starting in March. The move will make the airline the only U.S. carrier flying to the New Zealand city. It believes that New Zealand is an untapped market, noting that the number of visitors to Hawaii from New Zealand has dropped 30% since 1999, when more nonstop flights were offered from Auckland, this feature says.

CRUISE

Carnival’s stricter sales policy draws more praise than criticism

When it goes into effect Aug. 1, Carnival Cruise Lines’ ban on using cash-equivalent value-adds as booking incentives will be among the tightest such policies in the industry. Even so, agents greeted the policy change with more praise than criticism after it was announced in early July.

ETC.

Baby boomers lead rise in multigenerational travel

Complex multigenerational vacations are on the rise, influenced by a growing number of retiring baby boomers with dreams of making memories and plenty of money to make it a reality, this feature says. Popular family tourist activities around the world include tracing the route of explorers Lewis and Clark in Montana, a culture-laden cruise along Alaska’s Inside Passage and a safari across the Tanzanian Serengeti.

Hertz adds Porsche to Prestige lineup

Hertz added Porsche Panamera sport sedans to the lineup of high-end cars in the Hertz Prestige Collection at select locations in California, Nevada and Florida, saying it’s the first major U.S. rental brand to offer Porsches. Hertz also will become a sponsor of a Porsche racing team. Panamera prices start at about $75,000. http://www.travelweekly.com/Travel-News/Car-Rental-News/Hertz-adds-Porsche-to-Prestige-lineup/?a=usa&cid=eltrvegas

This Week in Travel & Tourism – 6/11/2012

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INTERNATIONAL

EU emissions dispute could lead to higher airfares, official says

International airfares could rise if countries opposed to a planned expansion of the European Union’s emissions-trading scheme make good on their promise to retaliate, this feature says. Retaliatory measures could include reductions in flight frequency, banning EU airlines from the airspace of opposing countries and imposing fees on EU carriers that use airports in opposing countries.

AIRLINE

United follows Delta in raising baggage fee

United Airlines has raised its fee for a second checked bag on trans-Atlantic flights to $100 from $70. Delta Air Lines announced a similar increase in January to $100 from $75, or to $80 with online check-in. An industry analyst notes that the price increase comes in the face of falling fuel prices and a tenuous outlook for the European Union’s economy. United, however, attributes the fee change to “an increase in costs associated with carrying bags, such as fuel and handling.”

CRUISE

Norwegian cruise sale bases savings on state residency

Norwegian Cruise Line has introduced a cruise sale promo that offers savings for passengers based on the state in which they live. Passengers who book between now and Sunday can save up to $1,000 for cruises to destinations such as Hawaii, the Bahamas and Alaska.

Scenic Cruises unveils all-inclusive river sailings for 2013

Scenic Cruises is touting the “first truly all-inclusive luxury river cruising experience” it will provide in its 2013 schedule for Europe river cruises. The itineraries include new shore activities and dining options for passengers, who will get free Wi-Fi, beverages, private butler service and themed dinners.

OTA

Tourico Holidays implements AA’s direct connect

Online travel wholesaler Tourico Holidays said it is using American Airlines’ direct connect to book the airline’s fares and ancillary products.

Carnival overhauls loyalty program

Carnival Cruise Lines revamped and rebranded its loyalty program into a five-tier structure called the Very Important Fun Person Club, or VIFP. The new categories are based on the number of cruise days sailed, rather than the previous number of cruises.

ETC.

The Changing Face of All-Inclusives

Wave goodbye to your grandmother’s all-inclusives. The concept that once just meant a buffet along with a bed now encompasses just about anything a client desires on a vacation.

This week in Travel & Tourism — 6/4/12

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DOMESTIC

Orlando, Fla., reports receiving 55.1M visitors in 2011

Visitor numbers in Orlando, Fla., climbed 7.2% in 2011 from the previous year, reaching a new record of 55.1 million visitors, tourism group Visit Orlando says. Using data from the U.S. Office of Travel & Tourism Industries and D.K. Shifflet & Associates, the group reported that international visits numbered 3.8 million, while domestic visitation reached 51.3 million, rising 7.5% from figures in 2010.

INTERNATIONAL

Acapulco fights image woes as it seeks return to glory

Acapulco and Mazatlan, two Pacific coast resort cities whose images have been tarnished by Mexico’s drug wars, are on the offensive, fighting back with strong promotional campaigns, tourist-centered festivals and events and enhanced security measures in efforts to change overall visitor perceptions of the destinations.

AIRLINE

Airlines expand basic- and premium economy classes of service

Delta Airlines, American Airlines and United Airlines are instituting two levels of economy-class service. Basic-economy service will be a no-frills experience for passengers looking to spend less, and premium-economy service will offer extra perks such as more seat room and early boarding. “Our expansion of Economy Comfort gives customers more premium seats to choose from no matter where they fly on Delta,” said Glen Hauenstein, a Delta executive vice president.

Southwest Airlines will launch new routes this year

Southwest Airlines plans to launch new routes in November and take over some routes flown by AirTran Airways. Southwest acquired AirTran last year, and eventually plans to absorb all AirTran flights into the Southwest brand. However, Southwest does not plan to add service in Memphis, Tenn., this year.

Air Canada will continue with plan for low-cost carrier

Calin Rovinescu, the CEO of Air Canada, says the airline is planning to launch a low-cost carrier. “I have said repeatedly that we need to participate in this segment of the market in one manner or another. And to this end, we are evaluating various low-cost business models,” he said.

TRAVEL TRADE

Aeromexico Vacations bumps hotel pay to 15%

Aeromexico Vacations is offering 15% commission on all land components when agents book air-hotel packages to Mexico, Central and South America. The 15% commission has no end date and is in effect for at least two months, according to MLT Vacations, operatot of Aeromexico Vacations.

Top 4 agencies dominate the travel-agent market, study shows

Research group IBISWorld has reported that more than 75% of the global travel-agency market belongs to the four largest industry groups: American Express, Carlson Cos., Expedia and Priceline.com. “However, there are still opportunities for smaller and niche operators at the regional and local city/town level,” IBISWorld said. The group also predict that rising consumer spending will boost travel-agency revenue by 3.1% at an annualized rate over the next five years.

CRUISE

River and ocean cruise lines for cross-marketing pact

In what appears to be an industry first, river cruise line Ama Waterways and ocean cruise line Crystal Cruises have formed a cross-marketing partnership. Each cruise line developed an exclusive offer that was emailed to past passengers with an introduction from the other brand.

Norwegian to buy cruise ship from shareholder

Norwegian Cruise Line has signed a memorandum of agreement to exercise its option to purchase the 2,000-passenger Norwegian Sky. The line has operated the Norwegian Sky under a bareboat charter with a purchase option from Ample Avenue, a subsidiary of Genting Hong Kong Limited, a 50% owner of Norwegian Cruise Line.

OTA

Travelocity fights to regain market share

Travelocity, when it emerged from Sabre in 1996, pioneered the online travel agency (OTA) space. But in the 16 years since, it has fallen sharply behind its competitors in terms of online traffic. Presumably, it has also fallen behind in revenue, though as one of the four major OTAs that is not public, it does not disclose its financial results.

ETC.

Airlines investing in entertainment, not roomier seats

As more airlines continue to shrink seat width and leg room, they are investing in lighter-weight and more comprehensive in-flight entertainment technologies. Mary Kirby, editor of Airline Passenger Experience magazine, explains the rationale behind these moves: “It’s of more value for an airline to add two rows worth of seats and have a good in-flight entertainment system rather than do the opposite and give passengers more legroom.”

This week in Travel and Tourism — 5/21/2012

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DOMESTIC

Colorado and Florida have cheapest domestic fares, says ARC

Travelers departing from Colorado and Florida are the most likely to find the lowest airfares, according to ARC statistics. ARC said that based on an examination of average fares for 12 months ending April 30, 2012, Colorado was the least expensive state for a roundtrip domestic flight. Looking at a six-year period, ARC found that from Jan. 1, 2006 through Dec. 31, 2011, the least expensive airfares were in Florida.

AIRLINE

Southwest looks beyond U.S. borders to Mexico, Caribbean

Southwest is becoming an international airline as it begins taking over AirTran Airways’ routes to Mexico and the Caribbean after the airlines’ merger. Southwest recently signed a deal for a new reservations system capable of handling international bookings and is seeking approval to build a new international terminal in Houston to add as many as 25 flights a day. “We have always wanted to get to a point where we added international capabilities,” said Southwest Chief Commercial Officer Bob Jordan.

AA ramps up personalization in selling and tailoring services

AA is making efforts to “personalize” air travel by offering tailored, relevant fares and services based on such customer attributes as previous itinerary searches, a traveler’s flight history and frequent-flyer status.

United Airlines withdraws preboarding privileges for families

United Airlines has dropped its policy allowing families with small children to board ahead of other passengers. Fliers with children not holding first- or business-class tickets must now board with their assigned boarding groups.

CRUISE

Royal Caribbean announces plans to upgrade reservations system

Royal Caribbean will undertake a five-year program to upgrade its reservations system, the company has announced. Through the $100 million initiative, the cruise line seeks to “help travel agents sell cruises more easily and service their clients more effectively by leveraging the latest technologies,” it says.

OTA

USTOA launches Facebook promotion

The U.S. Tour Operators Association has launched a travel sweepstakes through Facebook that is aimed at increasing consumer awareness of and participation in the packaged-travel industry. Four USTOA members — Pacific Delight Tours, Go Ahead Tours, Collette Vacations and Globus — have provided travel product worth $40,000 for Around The World With USTOA Sweepstakes, which will take place from May 29 through June 25, with one of four prizes awarded each week.

ETC.

Report: “Disney” is top keyword in searches for vacation destinations

An analysis by AdGooroo of keyword-search frequencies on the Internet has concluded that “Disney” is the most-searched travel destination from January through February 2012, at 7.3%. Las Vegas came in second at 6.3%, followed by Florida at 5.7% and the Caribbean at 3.2%. The study also showed a significant interest in deals, with 13.3% of keywords searched related to discounts.

Apple launches fitness vacation packages

Apple Vacations launched Fitcations, a fitness vacation program that kicks off with a weeklong Zumba party at the Now Amber Puerto Vallarta on June 16. The program is run in conjunction with Fit Bodies, an agency that places fitness, yoga and sport professionals at resort facilities for a teaching vacation.

This week in Travel and Tourism — 5/14/2012

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DOMESTIC

Abu Dhabi opens tourism office in New York

The Abu Dhabi Tourism & Culture Authority has begun on-the-ground U.S. operations, opening an office in New York City. Abu Dhabi is promoting the emirate with a combination of marketing efforts ranging from a “takeover” of Times Square to branding collateral in the city’s taxis.

INTERNATIONAL

Mexico hotel occupancy up 7.6% through April

Mexico saw record hotel occupancy for the first four months of the year, chalking up a 7.6% increase over the same period in 2011, according to the Ministry of Tourism. From Jan. 1 through April 29, a total of 185,550 guestrooms were booked. Mexico’s 70 leading destinations posted occupancy numbers that exceeded those of 2008, the barometer by which all other years since have been measured.

AIRLINE

American requests permission to expand Brazil service

American has asked the Transportation Department for the rights to add 17 weekly flights to its U.S.-Brazil service this fall.

The carrier plans to add a second daily flight on its New York-Sao Paulo and Miami-Rio de Janeiro routes on Oct. 1 and Dec. 15, respectively.

Allegiant expands Hawaii plans

Allegiant Air will add five more Hawaii routes, including a Maui segment, in mid-November. From Bellingham, Wash., the discount airline will launch service to Maui on Nov. 14 and to Honolulu the following day.

CRUISE

Revenue up more than 15% at Regent Seven Seas

Regent Seven Seas Cruises reported a 15.5% hike in revenue for the first quarter of the year, to $119.9 million — a record first-quarter result. However, net income dropped to $400,000, down from $1.5 million last year. Net yields increased 5.2%, driven by a 4.7-point rise in occupancy, the three-ship luxury line said.

Celebrity completes upgrade of Millennium ships

Celebrity Cruises has completed its $140 million, two-year project to outfit Millennium-class ships with amenities and services introduced on Solstice-class vessels. The Celebrity Millennium was the fourth and final ship in the class to be “Solsticized.” AquaClass category staterooms, the Qsine dining venue, the Michael’s Club lounge, Cellarmasters wine bar and the Celebrity iLounge were among the upgrades to the Millennium-class ships.

This week in Travel and Tourism — 5/7/2012

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DOMESTIC

New national tourism strategy aims to be boom for industry

The Obama administration’s unveiling of the first-ever National Travel and Tourism Strategy has been met with praise from sectors of the travel and tourism industry. The initiative seeks to enhance coordination between the industry and the federal government regarding policies through a new national travel and tourism office. The strategy also aims to launch various steps that would boost international tourism in order to reach a goal of drawing 100 million foreign visitors to the U.S. each year by 2021.

McCarran menu of int’l flights expanding

The world is coming to Las Vegas, with the help of some major international airlines that will be initiating service in the next couple of months.

INTERNATIONAL

Opening of new Berlin airport delayed indefinitely

Lufthansa and Airberlin are scrambling to rearrange their newly expanded flight schedules after Tuesday’s announcement that the opening of the city’s unified airport, Berlin Brandenburg International, has been postponed indefinitely.

AIRLINE

American Airlines outlines comeback strategy

American Airlines says it plans to increase usage of domestic code-shares and boost international travel to 44% of passenger totals by 2017. AMR Corp., American’s parent, filed for bankruptcy protection last year. American said in a memo to employees that it would also use more regional jets to better fit demand in smaller markets as part of its efforts to boost annual revenue by $1 billion within the next five years.

Airlines scale back programs for unlimited flying

“Lifetime” memberships for unlimited flying have proved too costly for airlines. According to the Centers for Disease Control and Prevention, the average lifespan for an American is 78.5 years. However, some airlines offer flexible flying packages for a limited amount of time, such as months or years.

Spirit new bag charge prompts calls for greater fee transparency

The Consumer Travel Alliance is aiming an appeal for wider airline fee transparency at the Department of Transportation in the wake of a new baggage fee from Spirit Airlines. The group criticized Spirit’s $100 charge for carry-on bags checked at gates, calling it a “wake-up call” for the department.

CRUISE

Costa bolsters safety procedures

Costa Cruises has implemented measures aimed at enhancing passenger safety — a result of the loss of 32 lives following the capsizing of Costa Concordia. At a press conference and interview with Travel Weekly aboard the 3,800-passenger Costa Fascinosa on Monday, Costa President Gianni Onorato said, “We will never forget the victims and those who suffered in his tragedy” when the Concordia ran aground.

OTA

Priceline continues rapid growth

Strong international hotel sales pushed Priceline.com’s profits up 74%, with the online travel agency reporting first-quarter income of $182 million. Priceline said international bookings increased 54%, driven by strong results from European sites Booking.com and Agoda.com, as well as strength from domestic car rentals.

ETC.

TravelWeekly.com debuts hotel and cruise searches

TravelWeekly.com has launched two new search features on TravelWeekly.com: Hotel Search and Cruise Search. The search options integrate information from the Hotel and Travel Index and Official Cruise Guide databases, respectively, and are accessible from any page on TravelWeekly.com via the “Cruises” and “Hotels” tabs on the right-hand section of the main navigation bar.

Microsegmentation allows targeted offerings for consumers

Technology has created new methods for businesses to classify potential clients’ behaviors based on factors as seemingly trivial as their Web browsers and then fashion offerings that would be most appealing, this feature says. This opens up new opportunities for businesses to match their products with consumers’ preferences and offer a consistent level of service at every interaction.

Plans progress on nation’s first in-airport liquor store

McCarran Airport is poised to welcome what is reportedly the first in-airport liquor store located outside of a duty-free area. The 1,350-square-foot Liquor Library will occupy space at the south end of the Terminal 1 baggage claim area. Its principals said they will invest more than a half-million dollars in the project, with plans to be open by early fall.