Tag Archives: millennials

A Gay Millennial’s Message to Marketers

As an openly gay millennial, I’ve often struggled with fully embracing LGBT advertising messages that reduce a beautifully diverse queer community to two-dimensional stereotypes of fashionable, hard-bodied, blonde models. It’s a confession I’ve never been proud enough to voice until now, at a time of unprecedented strides in LGBT equality, and an equally strong movement within media and marketing to build support, advocacy and community.

In the era of declining print advertising and increasing digital banner blindness, it seems the most impactful way to reach the LGBT community is through 1:1 on site community building.

The shift in successful LGBT marketing is no longer just speaking at the community—but to actually become a part of it.

As a born and raised Texan, growing up gay was hardly something to celebrate. Even with a vibrant nightlife and active community, I always felt I was on the periphery of the mainstream. A member of an auxiliary group that brands tried to engage with using hunky shirtless models, homoerotic undertones and the occasional Pride flag.

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As well-intentioned as these efforts were, they felt half-hearted and inauthentic. Growing up with these messages made me feel even more secluded from the rest of the world. Was I fit enough? Did I dress well enough? Was I proud enough? Was I really a member of the community I identified with?

On June 26, 2016, exactly one year after the Supreme Court’s marriage equality ruling, I attended my first Pride Parade in New York City with my partner of four years, for my 27th birthday. It was the most exciting experience of my life because it was the first time I really understood what it meant to be a proud gay man.

I remember looking left to right on the crowded street in New York’s West Village neighborhood and my eyes filling with tears. Booth after tent after sign of countless Fortune 100 corporations, were affirming me. Accepting me. Embracing me. These brands weren’t trying to sell me their products; they were there as advocates and members of my community.

That unforgettable experience shaped how I saw my community and my perception of these brands. As a marketing professional, I took home plenty of notes on what it means to connect and build advocacy with the LGBT community and the values that successful brands shared.

Equal Representation

Trends within the millennial generation suggest that the best gay outreach messaging is equality messaging, not “gay-specific” messaging. Forty-seven percent of millennials are more likely to support a brand after seeing an equality-themed ad.

105644_1_busdev_culture-and-diversity-millennial-graphCommunity Building

My Pride experience didn’t make me feel like an auxiliary afterthought or an outlier. My partner, friends and advertisers all came together to not only include me, but to celebrate me.

Impactful LGBT messaging is true cultural immersion, and brands across the country have stood up to celebrate my community.

The Las Vegas Convention and Visitors Authority embraced 1:1 community building while at Los Angeles Pride this year with “Virtually Fabulous.” The on-site activation brought Las Vegas to LA Pride (and attendees to Vegas) with an incredible virtual reality experience featuring interactive videos that users could choose from a number of Vegas attractions, ranging from zip lining through the Rio to bottle service at Marquee.

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Authenticity

Another value that ran through the brands whose message moved me during Pride, was unapologetic authenticity. Honey Maid did this beautifully in its “This Is Wholesome” TV spot, where it took all the negative and disapproving messages and literally created a message of love.

Inclusivity

The strongest theme that tied all these LGBT advertisers together was a message of togetherness. At NY Pride, I felt like a part of an experience that united all sexual and gender identities. This sentiment is illustrated perfectly by a San Francisco Burger King with “The Proud Whopper” that proclaims “We Are All the Same Inside.”

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As a gay millennial, equality, authenticity, inclusion and community are all values that deeply resonate with me. Marketers meaning to connect with the LGBT community will be the most successful by joining our community and joining in our celebration.

 

Which will have a greater effect in November? The political climate…or the actual climate?

The lines could not be more clearly drawn.

Democratic nominee Hillary Clinton has clearly positioned climate change and the effort to reverse global warming as one of the centerpieces of her campaign. The Democratic Party’s platform agrees with the science recognizing a warming climate and attributing it to human activity. It also calls for putting a price (feel free to call it a tax) on carbon emissions.

Republican nominee Donald Trump, in the words of this New York Times article, “has gone further than any other Republican nominee in opposing climate change policy.” He refers to global warming as “a hoax.” The Republican Party’s platform is right there with him, calling climate change policy “the triumph of extremism over common sense.”

Needless to say, climate change is but one of many issues that voters will consider this November. For many, climate change and the environment in general, while important, will take a back seat to hot button topics including jobs, the economy and national security. Not to mention the seemingly endless list of character flaws brought to our attention each day by the candidates who the polls tell us are the two least-liked, least-trusted candidates in American presidential election history.

But for those who do view the health and future of our planet as an important factor in choosing the next president, the choice seems clear. Conversely, for those who are skeptical of climate change science and also stand firmly against any policies and regulations that may increase the costs of energy, there will be no hesitation.

Okay, fair enough. So where does America stand today? A Gallop poll taken in March tells us that 65% of Americans believe that human activity is playing a part in the warming of the planet. That’s a 10-point increase from just a year ago. Heck, even 38% of Republicans believe it, up 4 points from last year.

But there is another number in the same poll that jumps out even more. Fully 76% of Americans aged 18-29 believe human activity is causing or contributing to global warming. Those are the same Americans we commonly refer to as Millennials. And there are a lot of them. In fact, Millennials have surpassed Baby Boomers as the largest American generation.

Should the Republicans, who have just published a platform that calls climate change policy “extremism” and have nominated a candidate who claims global warming is a “hoax,” be worried about those numbers?

That depends on a couple of things. First, are Millennials politically active? Will they vote? Second, if they are voting in large numbers, is the environment high on their list of political priorities?

Where can we find the answers to those questions? In the one place where Millennials are talking – social media.

Take a look at these charts measuring activity and interest based on social media use and conversations:

 

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PPT_scatter_3-03These suggest that Millennials are very interested in politics and, as such, have become politically active.

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PPT_scatter_1-01And these tell us that issues involving the environment and sustainability are of a high priority…

Millennials Grew Up Being Environmentally Conscious, So These Issues Are Very Relevant To Them Because They Understand The Importance Of Protecting Our Climate.
According to the NextGen website, “Much more than previous generations, Millennials grew up with things like recycling, turning off appliances and lights when not in use, and awareness of energy efficiency as the norm. As a result, environmental concerns are ingrained in their identity, and young voters understand the importance of protecting our climate.” [NextGen Climate, 4/29/16]

However there’s this…

Millennials Have Punched Below Their Electoral Weight In Recent Presidential Elections. For A Host Of Reasons, Young Adults Are Less Likely To Vote Than Their Older Counterparts, And Millennials Are No Exception. [PewResearch, 5/16/16]
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[PewResearch, 5/16/16]

And this…

In 2016, For The First Time, Millennials Will Be As Large A Share Of The Eligible Voting Population As Boomers, Roughly 30 Percent. That Said, Boomers Are Still Expected To Outvote Millennials This Year. [Vox, 4/30/16]

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While The Growth In The Number Of Millennials Who Are Eligible To Vote Underscores The Potential Electoral Clout Of Today’s Young Adults, Millennials Remain Far From The Largest Generational Bloc Of Actual Voters. It Is One Thing To Be Eligible To Vote And Another Entirely To Cast A Ballot. [PewResearch, 5/16/16]

So, less than three months from a national election, where does that leave us? I guess time will tell. If history is precedent and Millennials continue to be outvoted by Boomers and Gen Xers, maybe the Republicans won’t get bitten on the environmental issue. Not this year anyway. But even a lot of Republican sages are saying that Millennials’ attitudes will have to be respected and accounted for in future elections.

Republican Pollster Bill Mcinturff : “I Kind Of Hate To Say It, But The Millennial Generation Is Now Important. Their Views Are Becoming The Dominant Public Views. Their Attitudes About Gay Marriage And Social Tolerance Are Radically Different Than The Previous Generations, And They Are Restructuring Our Views.” [NextGen Climate, 4/29/16]

Then again, it’s entirely possible that jobs, the economy, terrorism, foreign policy, e-mail servers, personal tax returns and an unending barrage of personal attacks will overshadow the environment this time as a tipping point for presidential voters. The first debate in September should be a good indicator. If that happens, watch for energy and environment to bubble up instead as issues further down the ballot in states that produce large amounts of fossil fuels (West Virginia, Kentucky, Wyoming, Pennsylvania, Texas, Colorado) as well as those where renewable energy sources are plentiful (California, Arizona, Nevada).

But whether or not energy, climate change and the environment become flashpoints in this year’s national election, two facts remain. First, energy and the environment is one of the rare issues that affect everyone, independent of wealth, race, age, party affiliation, sexual orientation or religion. Without a healthy planet, none of that other stuff is going to matter. Second, the strength and political influence of the Millennial Generation is going to do nothing but grow in the coming years. And Millennials care about our planet. Deeply.

Any politician, party or political entity that fails to recognize those facts moving forward does so at their own peril. The same goes for any company, group or institution whose existence is affected by the decisions those politicians and parties make (and I can’t think of any that aren’t).

However, those who do speak, and act, responsibly to those concerns will be heard by the most environmentally aware generation America has ever produced.