Posts tagged ‘foursquare’

Trust Me … I’m the Mayor

With the emergence of location-based social networking, I’ve achieved the ultimate political goal: I am the mayor of 13 locations (via foursquare anyways). I know what you’re thinking. It’s a bit of a monopoly at Flippin’s Fantastic Desk, but rest assured that I earned that mayorship fair and square. After all, I’m highly decorated having earned 16 badges on my ventures including the coveted Douchebag, Crunked and I’m on a Boat badges.

Location-based social networking is a hot trend in social media, but with 50 new cities, millions of user-generated content, various free cell phone applications, and high-profile sponsorships this seems to be more than a trend. Foursquare, probably the most widely spread and recognizable location-based social network, describes itself best as “helping users meet up with their friends on the go and discover exciting things to do in their communities.” Foursquare also just surpassed the 40 million “check-ins” mark, 1 million users mark and reportedly adds 15,000 users per day.

Recently, foursquare “mayors,” those who check-in most frequently at one location, have been subject to rewards and special offers. For example, during the month of June, mayors of Starbucks are invited to enjoy $1 off Frappucinos.  Another way foursquare is leveraging the mayorship functionality is to host or gain access to special events. Foursquare “TweetUps,” or Twitter gatherings, seem to be gaining some momentum. Here’s a foursquare mayor exclusive TweetUp.

With all the hype surrounding location-based social networking, the next step of brand engagement (and foursquare profit) has begun. Some brands actively using foursquare are Zagat, Lucky, TLC, Bon Appétit, History Channel, Bravo and VH1. Having a good idea of what foursquare sponsorship price tags look like, companies aren’t seeing any ROI from logo placement and minimal recognition on their dedicated foursquare page. It’s a mere branding effort at this point.

The challenge for brands buying foursquare placement is they are not changing users’ habits. Users are “checking in” to someplace when they are already at a location. Badges received are typically stumbled upon, not sought out. Consumers are not changing habits to engage with brands. There’s a slim chance anyone will purposely travel to the History Channel’s “to-do” list items in order to win History Channel prizes (read as swag bag) or unlock superficial badges that only other foursquare users can see. Zagat’s foursquare page offers no incentive to follow them apart from one-sided tips and ongoing offers in exchange for the coveted digital badge.

Consumers like to feel as though they are receiving exclusivity and privilege through social media, which sponsorships on foursquare could easily create. Brands could offer incentives for additional locations nearby or partner with multiple companies to create a brand network. For example, if a user checks into a movie theater, an offer for an ice cream cone or free cocktail with your ticket stub could appear. Another example is if someone unlocks the Zagat’s badge or completes 10 of their to-do’s, the user receives a free Zagat’s guide to their city. Or Bon Appétit could partner with restaurants to create “Bon Appétit Menus” only available to those who check-in. The consumer needs a tangible reward for using the foursquare service and a reason for users to keep seeking out offers and engaging with a brand.

While branding opportunities for foursquare are still in its infancy, users should look forward to growth and additional perks. In the meantime, I will enjoy my 16 badges and 12 mayorships and be silently bitter that no one stays mayor for long … not even at Flippin’s Fantastic Desk.

Social Marketing News 3-15-10

Sigh. Guess what mega-huge interactive conference is happening right now in Austin? SXSW. Guess who didn’t get to go? Me… a social media blogger that blogs weekly on social media news, and I couldn’t be at the single most important interactive conference of the year. Yeah… It’s ok. At least I can pretend #fakesxsw.

(That’s “South By Southwest” for those of you who do not speak geek.)

Big News from SXSW

Universal Check-in App Confirmed: Brightkite’s Stealth Service - RWW

Big Changes Are Coming to Digg: More Power to Publishers, Less Power to Top DiggersRWW

Twitter’s New “At Anywhere” Platform Allows For Deeper Integration Into Third Party SitesTechCrunch

Sneak Peek: Rhapsody’s Upcoming iPhone AppWired

SXSW: Pandora in the Car Could Kill SiriusPC World

Foursquare and Rival Geo-Location Games Find Lots of Love at SXSWDailyFinance

SXSW Feeds

CMS Wire SXSW News and Articles

Wired SXSW News

Mashable SXSWi

Social Media: Strategy

9 Killer Tips for Location-Based MarketingMashable

Exploring Why Social Business Will Drive 21st Century EnterprisesSocial Computing Journal

4 Ways to Effectively Use Social Media as a CatalystMashable

Why User Competency Matters in Social DesignMashable

Social Media: Consumer Electronics

More Droids Sold In First 74 Days Than iPhones – Nexus One Sales Very SlowTechCrunch

PayPal Launches Revamped iPhone App, Teams With Bump For Phone-Tapping Money Transfers - TechCrunch

Digital Advertising

LivingSocial Raises $25 Million to Take On GrouponMashable

Hitwise: Facebook Hits No. 1 In U.S. – MediaPost

What Kind of Brand Associates With Chatroulette?: French Connection Offers Shopping Spree to Winner Who Hooks Up Using the Webcam Chat RoomAdAge

Twitter Expected To Take The Wraps Off Its Advertising Platform Today – TechCrunch

Internet Trends

How Twitter and Facebook Make Us More ProductiveWired

A Short (and Personal) History of Social Media: Why It’s Important to Consider the Boring Basics That Keep Things SustainableAdAge

Why Wikipedia Should Be Trusted As A Breaking News Source - RWW

5 Ways to Use Google Wave for BusinessMashable

Foursquare Hits 347,000 Checkins in a DayMashable

Reuters to Journalists: Don’t Break News on TwitterMashable

Rachelle Maisner is an Interactive Producer for R&R Partners, and writes about social media at FiveFeetOfDynamite.com.

Social Marketing News 1/4/10

Welcome to the year “twenty ten!” Make sure you start the year off right by reading this article about the grammatically correct way of saying “2010.” Or, check out www.TwentyNot2000.com

In this first edition of Social Marketing News, I want to talk about a growing fad called FourSquare. The user base of FourSquare pales in comparison to say Twitter, but I’ve touched on the geo-location social networking service in a few blog posts (the first one in my 9/11/09 post), and I believe it’s definitely worth taking notice.  FourSquare allows registered uses to “check-in” at restaurants and retail establishments, or any place that has a physical address, and the service will allow users to keep track of their history and the whereabouts of their friends. Currently, apps are available for iPhone, Android, and now PalmPre.  The user with the most check-ins will become the “Mayor” of that establishment, a designation that holds little value other than bragging rights.

Restaurants hip to social marketing are now exploring FourSquare promotions, such as giving discounts to their Mayors. Today, yours truly has been crowned the Mayor of Dunkin’ Donuts, and here’s hoping I can get a free coffee out of it! FourSquare promos can be used as a free distribution channel for coupons and discounts, and also spur competition between potential Mayors- who are probably your biggest local brand advocates.

Remember when I mentioned Google Caffeine way back in an August blog post? Probably not, so here’s a refresher. Google has been working on “secret project” called Google Caffeine to update how Google finds content on the web by improving the search algorithms. Though the average user won’t notice a huge difference, it’s important to note because it does change how Google indexes news and social media. Read more at TechCrunch here.

I’m an AT&T customer, and I hate AT&T. So I’m very pleased to share this snippet of AT&T’s folly in social media during the brief hours iPhones were unavailable on the AT&T website:

Something worth noting is AT&T has a responsive, stellar public relations team that uses a Twitter account, a YouTube channel and a Facebook page to interact with the media and consumers. The story could’ve been defused in a matter of minutes with a clear, believable explanation. Instead, AT&T used its PR to respond with an empty statement, leaving the world guessing the reasons for the suspension of iPhone sales in New York.

Read the full article– AT&T: The Communications Company That Failed to Communicate in 2009.

(more…)

Social Marketing News 12/21/09

I wish I came up with this term.  Guest blogger Judy Shapiro wrote about social media and building awareness at Ad Age, and describes creating “Content Campaigns” to help focus social efforts across multiple channels. What a ingenious concept. She writes, “This approach puts the value on content as an audience builder but in a very strategic way.” Be sure to check out the rest of the article.

Also from Ad Age, an awesome article about geo-targeted mobile marketing. If you need a quick primer on the key players in this field, Garrick Schmitt (a VP at Razorfish) has developed an informative who’s-who list, including Foursquare, Yelp, and Gowalla.

How would you like to rent movies from YouTube? The world’s largest video sharing site is in talks with major movie studios and is exploring a new paid subscription model. The service would be a new way of generating revenue, as YouTube currently makes its money through advertising. Get the details from this article at Reuters.

To many, online forums and bulletin websites are so 1990’s.  However, three ex-MySpace executives are currently working on a project called Gravity, which TechCrunch describes as an evolved form of forums and groups. Check out the article which includes a video of the founders as well as some screen shots. Gravity will be an important startup to watch. It’s not a direct rival to Google Wave, but it might have more utility than Wave to more users; and it’s not the answer to real-time search, but it may prove to be the closest solution yet, as Gravity is interest-centric and will provide detailed analytics on interests and conversations. Plus, the group has raised $10 million in funding. Read more here.

Have a wonderful Christmas everyone. My Social Marketing News gift to you, 5 Ways to Connect With Santa on the Web. Happy New Year!

(more…)