Posts tagged ‘social media strategies’

Social Marketing News 8/11/10

Here’s your weekly recap of recent Social Media News.

Google Wave waves goodbye. In a blog post last week, Google announced that it will no longer continue to develop Google Wave as a standalone product, citing low user adoption. Instead, Google will utilize some of Wave’s functionality in other projects and maintain some features as open-source code. The ill-fated online collaboration tool was extraordinarily innovative, however many users were at a loss for trying to find practical uses for the technology and how to integrate it into everyday life. This blogger was an early adopter of Wave and an outspoken supporter, however even I found the tool to be worthless when majority of my social contacts were not Wavers themselves. Google Wave had a lot of potential, but with so many existing technologies that allow users to share and collaborate already ingrained into our normal web habits (like email and social networks), there was never a strong enough need for Wave. Further, Wave was not an easy tool to adopt quickly: many users faced a large learning curve in understanding Wave’s functionality, and limited Wave invites at its launch presented a barrier to entry that may have stunted adoption from the onset.


Warm and friendly wins in social. Researchers from Relational Capital Group have studied the science behind making brands more people-friendly and offers strategic insight for social media. Chris Malone writes in a recent Ad Age article about  his team’s psychological study in perception and brand loyalty, and offers three actionable customer service strategies for social media. For more tips on how to connect with your audience in a warm and friendly manner, also check out 5 Ways to Build Your Blog’s Voice from ProBlogger.


MySpace just won’t die. One month after its profile redesign, MySpace is rolling out a new homepage to provide users with more utility and better access to MySpace’s best features. The former social media giant is focused on growing its user network, which includes luring back users that haven’t signed in for years, and specifically targeting 13-34 year olds. The homepage redesign is available to some users in beta, and will be rolling out across all users by August 16. The most important addition to the homepage is the new MySpace Stream, which functions much like the Facebook News Feed providing a feed of friends’ activities, media content, and events. Screenshots are available from Mashable.


Social Media: Strategy

What Are Social Media Good For? Putting a Face to a Brand - AdAge

5 Ways to Build Your Blog’s Voice - ProBlogger

What Facebook Questions Means for Marketers - Ignite

Looking Online to Verify Word-of-Mouth Recommendations - Brandweek

Hot or Not: E-mail Marketing vs. Social-Media Marketing - AdAge

Social Media: Consumer Electronics

RIM’s rumored ‘BlackPad’ tablet due in November? - Yahoo! News

The Dell Streak Shows The CE World How To Be Relevant In An iDevice World - CrunchGear

Social Media: Location-Based Services

HOW TO: Visualize All Your Foursquare Check-ins - Mashable

Facebook’s Foursquare competitor is imminent - cnet

Groupon + Foursquare = GroupTabs, Group Deals for Check-Ins - RWW

Digital Advertising

Google Rolls Location-Based Mobile Display Ads - Brandweek

Facebook, AOL quietly talking online ad hookup - New York Post

Twitter API to Get Ads Inserted, Revenue to be Shared With Developers - RWW

Internet Trends

MySpace to revamp site in aim to simplify - Yahoo! News

MySpace Launches a Revamped User Homepage [EXCLUSIVE] - Mashable

74% of Social Media Users Expect Cries for Help to Be Answered Within an Hour - RWW

Google & Verizon Propose Enforceable Net Neutrality - RWW

RIP Google Wave - Mashable

Twitter Still Grew 109 Percent In June, Fueled By Global Visitors – TechCrunch

Rachelle Maisner is an Interactive Producer for R&R Partners, and writes about social media at FiveFeetOfDynamite.com.

Social Marketing News 12/7/09

Editor’s note: Social Marketing News will now be posted each week on Mondays. Be sure to check our R&R’s Friday Inspiration posts every Friday.

Social Marketing News from 11/14/09 covered Rupert Murdoch’s statement about preventing Google from indexing News Corporation publications. This week, Google announced an update to its “First Click Free” program, partly in response to Murdoch’s threats I’m sure. First Click Free allows web users to access paid content, like news from newspaper websites, for free if they found that content through Google search. Now Google is giving more control to publishers, allowing them to lock out unregistered users after a defined number of page views. Google allows paid content providers to limit up to five free page views, per day- after that, users would be redirected to a registration page. Google search plays a huge role in helping users discover paid content, providing a significant amount of site traffic to many of these large publishers. So it makes sense for publishers to allow their content to be indexed by Google. However, publishers of premium content are also interested in making a profit. It will be interesting to watch what happens now, if News Corp. really does decide to completely block Google indexing, and if they decide to make an exclusive deal with Bing. If you’re still confused about First Click Free, check out this great 5-Click FAQ from Wired.

Google also announced a deal with Twitter this week to integrate the microblogging site with its own social media service, Google Friend Connect. That’s really interesting, because Google and Twitter are both in the race for real time search, so in a way Google and Twitter are competitors. It’s also interesting in light that Yahoo! and Bing have recently made deals with Facebook, and Google has yet to follow suit. Check out the Bing announcement here, and the Yahoo announcement here.

Speaking of Facebook, there’s a lot of talk about Mark Zuckerberg’s announcement of privacy changes. If you’re worried, don’t be. The announcement, which was posted in a Facebook note to users, doesn’t reveal sweeping new privacy changes. It does say that Facebook is doing away with regional networks, which is a good thing. This only relates to privacy in that you won’t be able to share your photos and posts to all of your selected regional network, which would be the town you live in or the college you attended. If you’re anything like me, you didn’t do that anyway. Users have always had the option to select who sees what, and I generally limit my content to Friends, or Friends of Friends (if you need help understanding how to manage your Facebook privacy settings, leave a comment).

A more significant bit of Facebook news came from Mashable in a reveal of screenshots for the next redesign. This interface update is more extensive than the simpler News Feed/Live Feed update. I’m looking forward to the launch, these new layout changes should improve Facebook’s engagement and usability.

The best tablet computer interface that I’ve seen to date is this demo from Sports Illustrated. SI appears to be moving in the right direction transitioning from print to digital media.

If you’re considering a new mobile site, or looking to improve, check out this article from WSJ: Squeezing Web Sites Onto Cellphones.

Wrapping up, I wanted to point out two important articles from Brandweek. Be sure to read Why Social Sites Are Less Friendly to Video Ads, and A Marketer’s New Worry: Are My Ads Retweetable?

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